Context: connect-the-dots intelligence on activist attacks
The Security & Intelligence (SI) team of a global asset manager is charged with threat monitoring globally, but the growing volume, velocity and convergence of issues coupled with the sheer number of stakeholders, groups and interconnections involved became unmanageable.
Challenge: Difficulty in providing accurate, comprehensive, meaningful and timely insights
The effort to deal with emerging risks around the globe means that the team has to undertake an overwhelming amount of tasks in researching, digesting, analysing and managing information. The enormity of this task was staggering, consuming considerable time and resources. The team struggled to deliver accurate, comprehensive, and timely intelligence to the company’s decision-makers.
Solution: An issue & stakeholder intelligence aggregation tool
To stay ahead of these challenges, the organisation’s corporate security and intelligence (SI) team needed a new class of ‘big picture’, ‘connect-the-dots’ intelligence capabilities that map, mine and monitor complex business environments, networks of issues, stakeholders, positions, influence and interests globally and in real-time.
Global Signal Detection
TSC’s solution delivered a customised data modeling of all key related topics, connected to real-time news, social (X/Twitter) and other activist sources tracking system across specific and niche topics of interest.
Issues categorisation: The media digested are categorised into different topics (ESG, Politics, Investment, Regional Conflicts, etc.). The information is distributed to the team in the weekly digest. This way the team understands key topics to focus on for the week.
Trends & sentiment follow-up: The issues are organised within the system for the team to follow up on trends and changes so as to proactively manage the threats. The team also leveraged the dashboard for quick overviews of spikes and targeted sentiment analysis.
Real-Time Activist Mapping and Intelligence
After identifying the issues, the next stage was to develop sophisticated stakeholder intelligence. The team uses the system to automatically identify activists and influencers that target the organisation as well as other stakeholders that influence and impact these issues. Example stakeholder categories include labour organisations, unions, NGOs focused on ESG issues, indigenous communities, public sector officials, political parties and advocacy groups.
The team then tracks these stakeholders in real time to monitor their activities and their networks. A large part of their work involves identifying, tracking, outreaching, and networking stakeholders and influencers - all done within the system.
TSC also provides the team with stakeholder suggestions for their proactive engagement strategy based on the issues identified.
Impact: Scaled, proactive controversy management
By utilizing the TSC solution, the SI team has transformed its approach to controversy management. The comprehensive issues management capability enabled the team to track and assess over 2,300 activist events, categorizing them by importance and potential threat, as well as identifying opportunities for engagement.
On the stakeholder management front, the team successfully identified and mapped over 4,000 activist and NGO groups. This allowed them to monitor past actions and anticipate future activities, facilitating effective and proactive engagement with key stakeholders.
Suggested Use-Cases:
1) Government Agencies
Government agencies that need to do effective issues monitoring will also benefit from the solution as they can monitor public opinion and stakeholder sentiment regarding policies and initiatives. Dispersed teams across departments can have a central platform to organise and manage the different issues. This will help improve understanding and effectively address public concerns as well as the ability to adjust communication strategies accordingly.
2) Corporate Strategy Teams
Corporate strategy teams identifying emerging market trends and competitive threats or innovation teams who need to keep track of specific trends can also leverage the media monitoring and issues categorisation capabilities. The teams will be able to engage in informed strategic planning and better anticipation of market shifts.
Context: connect-the-dots intelligence on activist attacks
The Security & Intelligence (SI) team of a global asset manager is charged with threat monitoring globally, but the growing volume, velocity and convergence of issues coupled with the sheer number of stakeholders, groups and interconnections involved became unmanageable.
Challenge: Difficulty in providing accurate, comprehensive, meaningful and timely insights
The effort to deal with emerging risks around the globe means that the team has to undertake an overwhelming amount of tasks in researching, digesting, analysing and managing information. The enormity of this task was staggering, consuming considerable time and resources. The team struggled to deliver accurate, comprehensive, and timely intelligence to the company’s decision-makers.
Solution: An issue & stakeholder intelligence aggregation tool
To stay ahead of these challenges, the organisation’s corporate security and intelligence (SI) team needed a new class of ‘big picture’, ‘connect-the-dots’ intelligence capabilities that map, mine and monitor complex business environments, networks of issues, stakeholders, positions, influence and interests globally and in real-time.
Global Signal Detection
TSC’s solution delivered a customised data modeling of all key related topics, connected to real-time news, social (X/Twitter) and other activist sources tracking system across specific and niche topics of interest.
Issues categorisation: The media digested are categorised into different topics (ESG, Politics, Investment, Regional Conflicts, etc.). The information is distributed to the team in the weekly digest. This way the team understands key topics to focus on for the week.
Trends & sentiment follow-up: The issues are organised within the system for the team to follow up on trends and changes so as to proactively manage the threats. The team also leveraged the dashboard for quick overviews of spikes and targeted sentiment analysis.
Real-Time Activist Mapping and Intelligence
After identifying the issues, the next stage was to develop sophisticated stakeholder intelligence. The team uses the system to automatically identify activists and influencers that target the organisation as well as other stakeholders that influence and impact these issues. Example stakeholder categories include labour organisations, unions, NGOs focused on ESG issues, indigenous communities, public sector officials, political parties and advocacy groups.
The team then tracks these stakeholders in real time to monitor their activities and their networks. A large part of their work involves identifying, tracking, outreaching, and networking stakeholders and influencers - all done within the system.
TSC also provides the team with stakeholder suggestions for their proactive engagement strategy based on the issues identified.
Impact: Scaled, proactive controversy management
By utilizing the TSC solution, the SI team has transformed its approach to controversy management. The comprehensive issues management capability enabled the team to track and assess over 2,300 activist events, categorizing them by importance and potential threat, as well as identifying opportunities for engagement.
On the stakeholder management front, the team successfully identified and mapped over 4,000 activist and NGO groups. This allowed them to monitor past actions and anticipate future activities, facilitating effective and proactive engagement with key stakeholders.
Suggested Use-Cases:
1) Government Agencies
Government agencies that need to do effective issues monitoring will also benefit from the solution as they can monitor public opinion and stakeholder sentiment regarding policies and initiatives. Dispersed teams across departments can have a central platform to organise and manage the different issues. This will help improve understanding and effectively address public concerns as well as the ability to adjust communication strategies accordingly.
2) Corporate Strategy Teams
Corporate strategy teams identifying emerging market trends and competitive threats or innovation teams who need to keep track of specific trends can also leverage the media monitoring and issues categorisation capabilities. The teams will be able to engage in informed strategic planning and better anticipation of market shifts.
Context: connect-the-dots intelligence on activist attacks
The Security & Intelligence (SI) team of a global asset manager is charged with threat monitoring globally, but the growing volume, velocity and convergence of issues coupled with the sheer number of stakeholders, groups and interconnections involved became unmanageable.
Challenge: Difficulty in providing accurate, comprehensive, meaningful and timely insights
The effort to deal with emerging risks around the globe means that the team has to undertake an overwhelming amount of tasks in researching, digesting, analysing and managing information. The enormity of this task was staggering, consuming considerable time and resources. The team struggled to deliver accurate, comprehensive, and timely intelligence to the company’s decision-makers.
Solution: An issue & stakeholder intelligence aggregation tool
To stay ahead of these challenges, the organisation’s corporate security and intelligence (SI) team needed a new class of ‘big picture’, ‘connect-the-dots’ intelligence capabilities that map, mine and monitor complex business environments, networks of issues, stakeholders, positions, influence and interests globally and in real-time.
Global Signal Detection
TSC’s solution delivered a customised data modeling of all key related topics, connected to real-time news, social (X/Twitter) and other activist sources tracking system across specific and niche topics of interest.
Issues categorisation: The media digested are categorised into different topics (ESG, Politics, Investment, Regional Conflicts, etc.). The information is distributed to the team in the weekly digest. This way the team understands key topics to focus on for the week.
Trends & sentiment follow-up: The issues are organised within the system for the team to follow up on trends and changes so as to proactively manage the threats. The team also leveraged the dashboard for quick overviews of spikes and targeted sentiment analysis.
Real-Time Activist Mapping and Intelligence
After identifying the issues, the next stage was to develop sophisticated stakeholder intelligence. The team uses the system to automatically identify activists and influencers that target the organisation as well as other stakeholders that influence and impact these issues. Example stakeholder categories include labour organisations, unions, NGOs focused on ESG issues, indigenous communities, public sector officials, political parties and advocacy groups.
The team then tracks these stakeholders in real time to monitor their activities and their networks. A large part of their work involves identifying, tracking, outreaching, and networking stakeholders and influencers - all done within the system.
TSC also provides the team with stakeholder suggestions for their proactive engagement strategy based on the issues identified.
Impact: Scaled, proactive controversy management
By utilizing the TSC solution, the SI team has transformed its approach to controversy management. The comprehensive issues management capability enabled the team to track and assess over 2,300 activist events, categorizing them by importance and potential threat, as well as identifying opportunities for engagement.
On the stakeholder management front, the team successfully identified and mapped over 4,000 activist and NGO groups. This allowed them to monitor past actions and anticipate future activities, facilitating effective and proactive engagement with key stakeholders.
Suggested Use-Cases:
1) Government Agencies
Government agencies that need to do effective issues monitoring will also benefit from the solution as they can monitor public opinion and stakeholder sentiment regarding policies and initiatives. Dispersed teams across departments can have a central platform to organise and manage the different issues. This will help improve understanding and effectively address public concerns as well as the ability to adjust communication strategies accordingly.
2) Corporate Strategy Teams
Corporate strategy teams identifying emerging market trends and competitive threats or innovation teams who need to keep track of specific trends can also leverage the media monitoring and issues categorisation capabilities. The teams will be able to engage in informed strategic planning and better anticipation of market shifts.
Context: connect-the-dots intelligence on activist attacks
The Security & Intelligence (SI) team of a global asset manager is charged with threat monitoring globally, but the growing volume, velocity and convergence of issues coupled with the sheer number of stakeholders, groups and interconnections involved became unmanageable.
Challenge: Difficulty in providing accurate, comprehensive, meaningful and timely insights
The effort to deal with emerging risks around the globe means that the team has to undertake an overwhelming amount of tasks in researching, digesting, analysing and managing information. The enormity of this task was staggering, consuming considerable time and resources. The team struggled to deliver accurate, comprehensive, and timely intelligence to the company’s decision-makers.
Solution: An issue & stakeholder intelligence aggregation tool
To stay ahead of these challenges, the organisation’s corporate security and intelligence (SI) team needed a new class of ‘big picture’, ‘connect-the-dots’ intelligence capabilities that map, mine and monitor complex business environments, networks of issues, stakeholders, positions, influence and interests globally and in real-time.
Global Signal Detection
TSC’s solution delivered a customised data modeling of all key related topics, connected to real-time news, social (X/Twitter) and other activist sources tracking system across specific and niche topics of interest.
Issues categorisation: The media digested are categorised into different topics (ESG, Politics, Investment, Regional Conflicts, etc.). The information is distributed to the team in the weekly digest. This way the team understands key topics to focus on for the week.
Trends & sentiment follow-up: The issues are organised within the system for the team to follow up on trends and changes so as to proactively manage the threats. The team also leveraged the dashboard for quick overviews of spikes and targeted sentiment analysis.
Real-Time Activist Mapping and Intelligence
After identifying the issues, the next stage was to develop sophisticated stakeholder intelligence. The team uses the system to automatically identify activists and influencers that target the organisation as well as other stakeholders that influence and impact these issues. Example stakeholder categories include labour organisations, unions, NGOs focused on ESG issues, indigenous communities, public sector officials, political parties and advocacy groups.
The team then tracks these stakeholders in real time to monitor their activities and their networks. A large part of their work involves identifying, tracking, outreaching, and networking stakeholders and influencers - all done within the system.
TSC also provides the team with stakeholder suggestions for their proactive engagement strategy based on the issues identified.
Impact: Scaled, proactive controversy management
By utilizing the TSC solution, the SI team has transformed its approach to controversy management. The comprehensive issues management capability enabled the team to track and assess over 2,300 activist events, categorizing them by importance and potential threat, as well as identifying opportunities for engagement.
On the stakeholder management front, the team successfully identified and mapped over 4,000 activist and NGO groups. This allowed them to monitor past actions and anticipate future activities, facilitating effective and proactive engagement with key stakeholders.
Suggested Use-Cases:
1) Government Agencies
Government agencies that need to do effective issues monitoring will also benefit from the solution as they can monitor public opinion and stakeholder sentiment regarding policies and initiatives. Dispersed teams across departments can have a central platform to organise and manage the different issues. This will help improve understanding and effectively address public concerns as well as the ability to adjust communication strategies accordingly.
2) Corporate Strategy Teams
Corporate strategy teams identifying emerging market trends and competitive threats or innovation teams who need to keep track of specific trends can also leverage the media monitoring and issues categorisation capabilities. The teams will be able to engage in informed strategic planning and better anticipation of market shifts.
Context: connect-the-dots intelligence on activist attacks
The Security & Intelligence (SI) team of a global asset manager is charged with threat monitoring globally, but the growing volume, velocity and convergence of issues coupled with the sheer number of stakeholders, groups and interconnections involved became unmanageable.
Challenge: Difficulty in providing accurate, comprehensive, meaningful and timely insights
The effort to deal with emerging risks around the globe means that the team has to undertake an overwhelming amount of tasks in researching, digesting, analysing and managing information. The enormity of this task was staggering, consuming considerable time and resources. The team struggled to deliver accurate, comprehensive, and timely intelligence to the company’s decision-makers.
Solution: An issue & stakeholder intelligence aggregation tool
To stay ahead of these challenges, the organisation’s corporate security and intelligence (SI) team needed a new class of ‘big picture’, ‘connect-the-dots’ intelligence capabilities that map, mine and monitor complex business environments, networks of issues, stakeholders, positions, influence and interests globally and in real-time.
Global Signal Detection
TSC’s solution delivered a customised data modeling of all key related topics, connected to real-time news, social (X/Twitter) and other activist sources tracking system across specific and niche topics of interest.
Issues categorisation: The media digested are categorised into different topics (ESG, Politics, Investment, Regional Conflicts, etc.). The information is distributed to the team in the weekly digest. This way the team understands key topics to focus on for the week.
Trends & sentiment follow-up: The issues are organised within the system for the team to follow up on trends and changes so as to proactively manage the threats. The team also leveraged the dashboard for quick overviews of spikes and targeted sentiment analysis.
Real-Time Activist Mapping and Intelligence
After identifying the issues, the next stage was to develop sophisticated stakeholder intelligence. The team uses the system to automatically identify activists and influencers that target the organisation as well as other stakeholders that influence and impact these issues. Example stakeholder categories include labour organisations, unions, NGOs focused on ESG issues, indigenous communities, public sector officials, political parties and advocacy groups.
The team then tracks these stakeholders in real time to monitor their activities and their networks. A large part of their work involves identifying, tracking, outreaching, and networking stakeholders and influencers - all done within the system.
TSC also provides the team with stakeholder suggestions for their proactive engagement strategy based on the issues identified.
Impact: Scaled, proactive controversy management
By utilizing the TSC solution, the SI team has transformed its approach to controversy management. The comprehensive issues management capability enabled the team to track and assess over 2,300 activist events, categorizing them by importance and potential threat, as well as identifying opportunities for engagement.
On the stakeholder management front, the team successfully identified and mapped over 4,000 activist and NGO groups. This allowed them to monitor past actions and anticipate future activities, facilitating effective and proactive engagement with key stakeholders.
Suggested Use-Cases:
1) Government Agencies
Government agencies that need to do effective issues monitoring will also benefit from the solution as they can monitor public opinion and stakeholder sentiment regarding policies and initiatives. Dispersed teams across departments can have a central platform to organise and manage the different issues. This will help improve understanding and effectively address public concerns as well as the ability to adjust communication strategies accordingly.
2) Corporate Strategy Teams
Corporate strategy teams identifying emerging market trends and competitive threats or innovation teams who need to keep track of specific trends can also leverage the media monitoring and issues categorisation capabilities. The teams will be able to engage in informed strategic planning and better anticipation of market shifts.
Context: connect-the-dots intelligence on activist attacks
The Security & Intelligence (SI) team of a global asset manager is charged with threat monitoring globally, but the growing volume, velocity and convergence of issues coupled with the sheer number of stakeholders, groups and interconnections involved became unmanageable.
Challenge: Difficulty in providing accurate, comprehensive, meaningful and timely insights
The effort to deal with emerging risks around the globe means that the team has to undertake an overwhelming amount of tasks in researching, digesting, analysing and managing information. The enormity of this task was staggering, consuming considerable time and resources. The team struggled to deliver accurate, comprehensive, and timely intelligence to the company’s decision-makers.
Solution: An issue & stakeholder intelligence aggregation tool
To stay ahead of these challenges, the organisation’s corporate security and intelligence (SI) team needed a new class of ‘big picture’, ‘connect-the-dots’ intelligence capabilities that map, mine and monitor complex business environments, networks of issues, stakeholders, positions, influence and interests globally and in real-time.
Global Signal Detection
TSC’s solution delivered a customised data modeling of all key related topics, connected to real-time news, social (X/Twitter) and other activist sources tracking system across specific and niche topics of interest.
Issues categorisation: The media digested are categorised into different topics (ESG, Politics, Investment, Regional Conflicts, etc.). The information is distributed to the team in the weekly digest. This way the team understands key topics to focus on for the week.
Trends & sentiment follow-up: The issues are organised within the system for the team to follow up on trends and changes so as to proactively manage the threats. The team also leveraged the dashboard for quick overviews of spikes and targeted sentiment analysis.
Real-Time Activist Mapping and Intelligence
After identifying the issues, the next stage was to develop sophisticated stakeholder intelligence. The team uses the system to automatically identify activists and influencers that target the organisation as well as other stakeholders that influence and impact these issues. Example stakeholder categories include labour organisations, unions, NGOs focused on ESG issues, indigenous communities, public sector officials, political parties and advocacy groups.
The team then tracks these stakeholders in real time to monitor their activities and their networks. A large part of their work involves identifying, tracking, outreaching, and networking stakeholders and influencers - all done within the system.
TSC also provides the team with stakeholder suggestions for their proactive engagement strategy based on the issues identified.
Impact: Scaled, proactive controversy management
By utilizing the TSC solution, the SI team has transformed its approach to controversy management. The comprehensive issues management capability enabled the team to track and assess over 2,300 activist events, categorizing them by importance and potential threat, as well as identifying opportunities for engagement.
On the stakeholder management front, the team successfully identified and mapped over 4,000 activist and NGO groups. This allowed them to monitor past actions and anticipate future activities, facilitating effective and proactive engagement with key stakeholders.
Suggested Use-Cases:
1) Government Agencies
Government agencies that need to do effective issues monitoring will also benefit from the solution as they can monitor public opinion and stakeholder sentiment regarding policies and initiatives. Dispersed teams across departments can have a central platform to organise and manage the different issues. This will help improve understanding and effectively address public concerns as well as the ability to adjust communication strategies accordingly.
2) Corporate Strategy Teams
Corporate strategy teams identifying emerging market trends and competitive threats or innovation teams who need to keep track of specific trends can also leverage the media monitoring and issues categorisation capabilities. The teams will be able to engage in informed strategic planning and better anticipation of market shifts.
Context: connect-the-dots intelligence on activist attacks
The Security & Intelligence (SI) team of a global asset manager is charged with threat monitoring globally, but the growing volume, velocity and convergence of issues coupled with the sheer number of stakeholders, groups and interconnections involved became unmanageable.
Challenge: Difficulty in providing accurate, comprehensive, meaningful and timely insights
The effort to deal with emerging risks around the globe means that the team has to undertake an overwhelming amount of tasks in researching, digesting, analysing and managing information. The enormity of this task was staggering, consuming considerable time and resources. The team struggled to deliver accurate, comprehensive, and timely intelligence to the company’s decision-makers.
Solution: An issue & stakeholder intelligence aggregation tool
To stay ahead of these challenges, the organisation’s corporate security and intelligence (SI) team needed a new class of ‘big picture’, ‘connect-the-dots’ intelligence capabilities that map, mine and monitor complex business environments, networks of issues, stakeholders, positions, influence and interests globally and in real-time.
Global Signal Detection
TSC’s solution delivered a customised data modeling of all key related topics, connected to real-time news, social (X/Twitter) and other activist sources tracking system across specific and niche topics of interest.
Issues categorisation: The media digested are categorised into different topics (ESG, Politics, Investment, Regional Conflicts, etc.). The information is distributed to the team in the weekly digest. This way the team understands key topics to focus on for the week.
Trends & sentiment follow-up: The issues are organised within the system for the team to follow up on trends and changes so as to proactively manage the threats. The team also leveraged the dashboard for quick overviews of spikes and targeted sentiment analysis.
Real-Time Activist Mapping and Intelligence
After identifying the issues, the next stage was to develop sophisticated stakeholder intelligence. The team uses the system to automatically identify activists and influencers that target the organisation as well as other stakeholders that influence and impact these issues. Example stakeholder categories include labour organisations, unions, NGOs focused on ESG issues, indigenous communities, public sector officials, political parties and advocacy groups.
The team then tracks these stakeholders in real time to monitor their activities and their networks. A large part of their work involves identifying, tracking, outreaching, and networking stakeholders and influencers - all done within the system.
TSC also provides the team with stakeholder suggestions for their proactive engagement strategy based on the issues identified.
Impact: Scaled, proactive controversy management
By utilizing the TSC solution, the SI team has transformed its approach to controversy management. The comprehensive issues management capability enabled the team to track and assess over 2,300 activist events, categorizing them by importance and potential threat, as well as identifying opportunities for engagement.
On the stakeholder management front, the team successfully identified and mapped over 4,000 activist and NGO groups. This allowed them to monitor past actions and anticipate future activities, facilitating effective and proactive engagement with key stakeholders.
Suggested Use-Cases:
1) Government Agencies
Government agencies that need to do effective issues monitoring will also benefit from the solution as they can monitor public opinion and stakeholder sentiment regarding policies and initiatives. Dispersed teams across departments can have a central platform to organise and manage the different issues. This will help improve understanding and effectively address public concerns as well as the ability to adjust communication strategies accordingly.
2) Corporate Strategy Teams
Corporate strategy teams identifying emerging market trends and competitive threats or innovation teams who need to keep track of specific trends can also leverage the media monitoring and issues categorisation capabilities. The teams will be able to engage in informed strategic planning and better anticipation of market shifts.
Context: connect-the-dots intelligence on activist attacks
The Security & Intelligence (SI) team of a global asset manager is charged with threat monitoring globally, but the growing volume, velocity and convergence of issues coupled with the sheer number of stakeholders, groups and interconnections involved became unmanageable.
Challenge: Difficulty in providing accurate, comprehensive, meaningful and timely insights
The effort to deal with emerging risks around the globe means that the team has to undertake an overwhelming amount of tasks in researching, digesting, analysing and managing information. The enormity of this task was staggering, consuming considerable time and resources. The team struggled to deliver accurate, comprehensive, and timely intelligence to the company’s decision-makers.
Solution: An issue & stakeholder intelligence aggregation tool
To stay ahead of these challenges, the organisation’s corporate security and intelligence (SI) team needed a new class of ‘big picture’, ‘connect-the-dots’ intelligence capabilities that map, mine and monitor complex business environments, networks of issues, stakeholders, positions, influence and interests globally and in real-time.
Global Signal Detection
TSC’s solution delivered a customised data modeling of all key related topics, connected to real-time news, social (X/Twitter) and other activist sources tracking system across specific and niche topics of interest.
Issues categorisation: The media digested are categorised into different topics (ESG, Politics, Investment, Regional Conflicts, etc.). The information is distributed to the team in the weekly digest. This way the team understands key topics to focus on for the week.
Trends & sentiment follow-up: The issues are organised within the system for the team to follow up on trends and changes so as to proactively manage the threats. The team also leveraged the dashboard for quick overviews of spikes and targeted sentiment analysis.
Real-Time Activist Mapping and Intelligence
After identifying the issues, the next stage was to develop sophisticated stakeholder intelligence. The team uses the system to automatically identify activists and influencers that target the organisation as well as other stakeholders that influence and impact these issues. Example stakeholder categories include labour organisations, unions, NGOs focused on ESG issues, indigenous communities, public sector officials, political parties and advocacy groups.
The team then tracks these stakeholders in real time to monitor their activities and their networks. A large part of their work involves identifying, tracking, outreaching, and networking stakeholders and influencers - all done within the system.
TSC also provides the team with stakeholder suggestions for their proactive engagement strategy based on the issues identified.
Impact: Scaled, proactive controversy management
By utilizing the TSC solution, the SI team has transformed its approach to controversy management. The comprehensive issues management capability enabled the team to track and assess over 2,300 activist events, categorizing them by importance and potential threat, as well as identifying opportunities for engagement.
On the stakeholder management front, the team successfully identified and mapped over 4,000 activist and NGO groups. This allowed them to monitor past actions and anticipate future activities, facilitating effective and proactive engagement with key stakeholders.
Suggested Use-Cases:
1) Government Agencies
Government agencies that need to do effective issues monitoring will also benefit from the solution as they can monitor public opinion and stakeholder sentiment regarding policies and initiatives. Dispersed teams across departments can have a central platform to organise and manage the different issues. This will help improve understanding and effectively address public concerns as well as the ability to adjust communication strategies accordingly.
2) Corporate Strategy Teams
Corporate strategy teams identifying emerging market trends and competitive threats or innovation teams who need to keep track of specific trends can also leverage the media monitoring and issues categorisation capabilities. The teams will be able to engage in informed strategic planning and better anticipation of market shifts.
Context: connect-the-dots intelligence on activist attacks
The Security & Intelligence (SI) team of a global asset manager is charged with threat monitoring globally, but the growing volume, velocity and convergence of issues coupled with the sheer number of stakeholders, groups and interconnections involved became unmanageable.
Challenge: Difficulty in providing accurate, comprehensive, meaningful and timely insights
The effort to deal with emerging risks around the globe means that the team has to undertake an overwhelming amount of tasks in researching, digesting, analysing and managing information. The enormity of this task was staggering, consuming considerable time and resources. The team struggled to deliver accurate, comprehensive, and timely intelligence to the company’s decision-makers.
Solution: An issue & stakeholder intelligence aggregation tool
To stay ahead of these challenges, the organisation’s corporate security and intelligence (SI) team needed a new class of ‘big picture’, ‘connect-the-dots’ intelligence capabilities that map, mine and monitor complex business environments, networks of issues, stakeholders, positions, influence and interests globally and in real-time.
Global Signal Detection
TSC’s solution delivered a customised data modeling of all key related topics, connected to real-time news, social (X/Twitter) and other activist sources tracking system across specific and niche topics of interest.
Issues categorisation: The media digested are categorised into different topics (ESG, Politics, Investment, Regional Conflicts, etc.). The information is distributed to the team in the weekly digest. This way the team understands key topics to focus on for the week.
Trends & sentiment follow-up: The issues are organised within the system for the team to follow up on trends and changes so as to proactively manage the threats. The team also leveraged the dashboard for quick overviews of spikes and targeted sentiment analysis.
Real-Time Activist Mapping and Intelligence
After identifying the issues, the next stage was to develop sophisticated stakeholder intelligence. The team uses the system to automatically identify activists and influencers that target the organisation as well as other stakeholders that influence and impact these issues. Example stakeholder categories include labour organisations, unions, NGOs focused on ESG issues, indigenous communities, public sector officials, political parties and advocacy groups.
The team then tracks these stakeholders in real time to monitor their activities and their networks. A large part of their work involves identifying, tracking, outreaching, and networking stakeholders and influencers - all done within the system.
TSC also provides the team with stakeholder suggestions for their proactive engagement strategy based on the issues identified.
Impact: Scaled, proactive controversy management
By utilizing the TSC solution, the SI team has transformed its approach to controversy management. The comprehensive issues management capability enabled the team to track and assess over 2,300 activist events, categorizing them by importance and potential threat, as well as identifying opportunities for engagement.
On the stakeholder management front, the team successfully identified and mapped over 4,000 activist and NGO groups. This allowed them to monitor past actions and anticipate future activities, facilitating effective and proactive engagement with key stakeholders.
Suggested Use-Cases:
1) Government Agencies
Government agencies that need to do effective issues monitoring will also benefit from the solution as they can monitor public opinion and stakeholder sentiment regarding policies and initiatives. Dispersed teams across departments can have a central platform to organise and manage the different issues. This will help improve understanding and effectively address public concerns as well as the ability to adjust communication strategies accordingly.
2) Corporate Strategy Teams
Corporate strategy teams identifying emerging market trends and competitive threats or innovation teams who need to keep track of specific trends can also leverage the media monitoring and issues categorisation capabilities. The teams will be able to engage in informed strategic planning and better anticipation of market shifts.
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